CITIKOM ENTERPRISE (002624375-P) is committed to maintaining robust privacy protections for its users. Our Privacy Policy ("Privacy Policy") is designed to help you understand how we collect, use and safeguard the information you provide to us and to assists you in making informed decisions when using our services.


For purposes of this Agreement, “Service” refers to the Company’s service which can be accessed via our website at www.citikom.my. in which users can enquiry or making purchase.  The terms “we,” “us,” and “our” refer to the Company. “You” refers to you, as a user of Service. By accepting our Privacy Policy and Terms of Use (https://www.citikom.my/privacy), you consent to our collection, storage, use and disclosure of your personal information as described in this Privacy Policy.


I.   INFORMATION WE COLLECT

We collect “Non-Personal Information” and “Personal Information.”  Non-Personal Information includes information that cannot be used to personally identify you, such as anonymous usage data, general demographic information we may collect, referring/exit pages and URLs, platform types, preferences you submit and preferences that are generated based on the data you submit and number of clicks.  Personal Information includes only your email, contact number, and address which you submit to us through the registration process at the Site.


1.   Information you provide us by registering for an account

In addition to the information provided automatically by your browser when you visit the Site, to become a subscriber to the Service you will need to create a personal profile.  You can create a profile by registering with the Service and entering your email address, and creating a user name and a password.  By registering, you are authorizing us to collect, store and use your email address in accordance with this Privacy Policy.

 

 

II.   HOW WE USE AND SHARE INFORMATION

Personal Information:

Except as otherwise stated in this Privacy Policy, we do not sell, trade, rent or otherwise share for marketing purposes your Personal Information with third parties without your consent. We do share Personal Information with vendors who are performing services for the Company, such as the servers for our email communications who are provided access to user’s email address for purposes of sending emails from us.  Those vendors use your Personal Information only at our direction and in accordance with our Privacy Policy.


In general, the Personal Information you provide to us is used to help us communicate with you.  For example, we use Personal Information to contact users in response to questions, solicit feedback from users, provide technical support, and inform users about promotional offers or used in some of the following ways:

a) To deliver the products you have purchased from citikom.my.

b) To update you on the delivery of the product and for customer support purposes.

c) To provide you with relevant product information or send you our newsletters.

d) To process your orders and to provide you with the services and information offered through our website and which you requested.

e) To administer your account with us, verify and carry out financial transactions in relation to payments you make online; audit the downloading of data from our website; identify visitors on our website; carry out research on our users’ demographics.

d) We may pass your name and address on to our courier in order to make delivery of the products to you.


We concerned about our user’s privacy. For security reason, you should undertake to treat the personal access data confidentially and not make it available to unauthorized third parties. We cannot assume any liability for misuse of password, unless this misuse is our fault.

 

Updating your personal information

You are allowed to modify or update your personal information anytime by accessing your account on citikom.my and make changes if necessary.

 

Non-Personal Information

In general, we use Non-Personal Information to help us improve the Service and customize the user experience.  We also aggregate Non-Personal Information in order to track trends and analyze use patterns on our Site. This Privacy Policy does not limit in any way our use or disclosure of Non-Personal Information and we reserve the right to use and disclose such Non-Personal Information to our partners, advertisers and other third parties at our discretion.

In the event we undergo a business transaction such as a merger, acquisition by another company, or sale of all or a portion of our assets, your Personal Information may be among the assets transferred.  You acknowledge and consent that such transfers may occur and are permitted by this Privacy Policy, and that any acquirer of our assets may continue to process your Personal Information as set forth in this Privacy Policy.  If our information practices change at any time in the future, we will post the policy changes to the Site so that you may opt out of the new information practices.  We suggest that you check the Site periodically if you are concerned about how your information is used.


Collection of Computer Data

When you visit to citikom.my, our servers will automatically be recorded information that your browser sends whenever you visit a website. This data may include:

(a)   Your computer IP address.

(b)   Browser type.

(c)   The pages you visit within our website.

(d)   The time spent on single pages, items and information searched on our site, access time, data, and other statistics.


All these information is collected for analysis and evaluation in order to help us improve our site and the services and products we provide. This data will not be used in association with any other personal information.

 

III.   HOW WE PROTECT INFORMATION

We implement security measures designed to protect your information from unauthorized access.  Your account is protected by your account password and we urge you to take steps to keep your personal information safe by not disclosing your password and by logging out of your account after each use.  We further protect your information from potential security breaches by implementing certain technological security measures including encryption, firewalls and secure socket layer technology.  However, these measures do not guarantee that your information will not be accessed, disclosed, altered or destroyed by breach of such firewalls and secure server software.  By using our Service, you acknowledge that you understand and agree to assume these risks.


Citikom.my always ensures that all information collected will be safely and securely stored. We will securely destroying your personal information when it’s no longer needed for our record retention purposes.


IV.   YOUR RIGHTS REGARDING THE USE OF YOUR PERSONAL INFORMATION

You have the right at any time to prevent us from contacting you for marketing purposes.  When we send a promotional communication to a user, the user can opt out of further promotional communications by following the unsubscribe instructions provided in each promotional e-mail.  You can also indicate that you do not wish to receive marketing communications from us in the “Your Account” setting section of the Site.  Please note that notwithstanding the promotional preferences you indicate by either unsubscribing or opting out in the “Your Account” settings section of the Site, we may continue to send you administrative emails including, for example, periodic updates to our Privacy Policy.


V.   LINKS TO OTHER WEBSITES

As part of the Service, we may provide links to or compatibility with other websites or applications, such as Facebook, Instagram, and other websites or application.  However, we are not responsible for the privacy practices employed by those websites or the information or content they contain.  This Privacy Policy applies solely to information collected by us through the Site and the Service.  Therefore, this Privacy Policy does not apply to your use of a third party website accessed by selecting a link on our Site or via our Service.  To the extent that you access or use the Service through or on another website or application, then the privacy policy of that other website or application will apply to your access or use of that site or application.  We encourage our users to read the privacy statements of other websites before proceeding to use them.

 

VI.   CHANGES TO OUR PRIVACY POLICY

The Company reserves the right to change this policy and our Terms of Service at any time.  We will notify you of significant changes to our Privacy Policy by sending a notice to the primary email address specified in your account or by placing a prominent notice on our site.  Significant changes will go into effect 30 days following such notification.  Non-material changes or clarifications will take effect immediately. You should periodically check the Site and this privacy page for updates.

 

VII.   CONTACT US


Internet Commerce

Citikom.my is committed to data security with respect to information collected on our site. If at any time you would like to make a purchase, but do not want to provide your credit card information online, you may contact our sales representation over the email at sales@citikom.my.


If you have any questions regarding this Privacy Policy or the practices of this Site, please contact us by sending an email to enquiry@citikom.my



Last Updated: 02/09/2017.